Advantage Bridal Privacy Policy PRIVACY POLICY Click Here to Read our Full Terms of Service

We do not give, sell or trade your personal information with ANYONE! It will only be used when we need to contact you about the orders you place with us.

RETURNS

Our policy reflects the policies of bridal shops throughout the United States. Wedding merchandise is fragile and easily soiled, therefore all sales are final. We do not accept returns for any reason other than damaged or defective merchandise, and do not issue refunds to credit cards for any reason. If you receive damaged or defective merchandise, it will be replaced for the exact same item.

The only items accepted for exchange are shoes and bustiers/bras. Salon and Grace shoes in colors other than white or ivory/candlelight are final sale only and cannot be exchanged. Dyed or decorated shoes are final sales and cannot be exchanged. We can only exchange for a similar shoe/bra or different size, and will not issue store credit for an accessory of another type. There is a 25% restocking fee on all shoe and bustier/bra exchanges.

Rhinestone Apparel is not returnable. Each item is handmade specifically for you and cannot be returned or exchanged. Please compare your body measurements with the size charts on each garment page prior to placing an order. If you decide not to measure yourself accurately, we cannot be responsible for inaccurate sizing. Note: The "fullest part of your bust" is not the same as your bra size. Please measure around the largest part of your bust for all tank or tee orders.

For embroidered items, many of our items are entirely personalized. You can choose the thread color, the wording and the color of the item. If you do not choose a thread color, we will use the thread color shown in the photograph, or what we think looks best. Do not order embroidered items unless you agree to these terms.

These limited exchanges must be authorized and must have the RA# on the outside of the box or they will be refused. You must call us to receive a return authorization number within 2 days of receipt of your shipment, and you must ship the authorized exchange so that we receive it within 7 days from the date of your authorization. All packages not meeting these requirements will not be considered for any type of exchange, no matter what the original reason. Any package returned without prior authorization will be refused due to security reasons.

If you receive an incorrect item, or if the item is damaged, we ask that you take a digital photograph of the item and email it to us so we can expedite the replacement process.

If you wish to receive a return authorization number, or have a question regarding a return or exchange, please call or email our Returns Department.

All sale items, and/or items ordered from our Clearance Sale Section are not returnable. Items with a product code beginning with 1Kind cannot be returned or exchanged. These are closeout items with closeout prices. We are proud to offer quality bridal items at discounted prices and cannot accept returns or exchanges on these items.

Due to the one-use nature of wedding merchandise, these policies are strictly enforced. Every bride wants fresh, new items for her wedding and not something that another customer has handled and then returned. If you don't agree with these terms, please do not place an order.

Due to the swiftness with which orders are processed, we do not accept order cancellations.

Favor tags are always shipped separately from the actual favor items. Assembly is required on most favors and favor boxes. During Summer months, all edible favors will be shipped on Mondays or Tuesdays and will incur additional shipping fees to insure that the package is delivered prior to Friday. We do not want anything to melt while it is sitting in a UPS facility. Please be sure to have someone available to accept the package when it is delivered, as we are not responsible for any damaged or melted items if UPS has to leave it at your doorstep.

Savvy Sneaks and Sandals are custom made for each order and are also not returnable or cancellable once your order is placed.

Dress orders are all custom and once you place an order, we cannot cancel it. Due to our endeavor to ship all orders as quickly as possible, we immediately place all orders with our manufacturers and garments are sometimes cut the same day, especially on rush orders. We appreciate your understanding of this issue.

Computer software is not returnable for a refund. If found to be defective, you must call the software manufacturer for replacement. It will be tested by the manufacturer to determine whether a defect exists before they will issue replacement.

Shipping is never refundable. We do not ship outside of the United States and Canada.

Cake jewelry orders are custom and cannot be changed once processed.

All dresses, veils and tiaras are special orders and require time for production. No refunds or exchanges on these items. Once they are ordered and put into production, we usually cannot make changes to your order, so please make sure that you submit it correctly.

If you have ANY questions about these policies, please contact us prior to placing an order.

SHIPPING

We ship via FedEx or US Mail, and all items are insured. All shipping charges are calculated by the weight of your package and your zip code when upgraded shipping is requested, such as Next Day Air, etc. UPS shipping is run through the UPS online tables, and is their own calculation--we do not set their rates.

We are not responsible for special shipping requests (ie. Leave at front door, etc.) You must be available on the date that the package is delivered to sign for it, or to accept the package. Your package can be tracked on our website, or with the tracking number that is provided upon shipment. If you are unsure about your availability, have the package delivered to an address where an adult will be present to sign for the package.

If you decide that you need some of your items sooner than others which might require time for special ordering, you will be required to pay additional shipping for a split shipment.

If you don't intend to abide by these terms, please do not place an order.

If you refuse your package or fail to pick it up from the Postal Service or UPS, you are responsible for the shipping to re-send it to you and agree that this amount will be charged to your credit card. If you move and don't inform us, you agree that you will be charged the $5.00 fee that UPS charges us to do address corrections. You agree not to try to intercept a shipment and have the shipping address diverted for any reason, or you will be responsible for the redirection fee plus a surcharge of an additional $10.00.

If you receive a damaged item, you must contact us within 3 business days of receipt of the shipment. Please save the box and we will file a claim with the carrier. Please note that a claim can only be filed if you have the original packaging. Our liability is limited to replacement of the item, if available in time for your event. We do not issue refunds for damaged shipments unless we cannot replace the item. New Page 1

Credit Card Validation Codes

Credit card companies are now using an extra three or four digit code to authorize credit card charges. Since we do not have your card at our store to run your charge, we need the additional Verification Code or Customer Code Number.

If you don't have a card with this number, put "NONE" in the respective field of our credit card form.

American Express (AMEX)
AMEX's code is a four-digit number on the front of the card above the credit card number. The code will appear on either the right or the left side of your card.
Visa
Visa's Card Verification Value (CVV) is a three-digit number on the back of your card. The full credit card number is reprinted in the signature box and at the end of the number is the CVV.
MasterCard
Validation Code (CVC) is a three-digit number on the back of your card.The full credit card number is reprinted in the signature box and at the end of the number is the CVC.

sales@advantagebridal.com

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Credit Card Validation Codes

American Express (AMEX)

Visa

MasterCard